FREQUENTLY ASKED QUESTIONS
As you may know, we launched our new brand, UBET, more than a year ago now. From the 15th of June, 2016, you will no longer be able to bet on sports and racing on the Tatts App. Just download our UBET App. You can bet on any race, any game, anywhere in Australia and gain access to exclusive offers and reward points.
What do I need to do?
All you need to do is download the UBET App and use your existing login details and you’re good to go. Go to the App store if you have an iPhone or iPad, if you have an Android head to ubet.com to download
Can I still use the same password and username?
Yes, your current username and password will log you into both Lotto and the UBET App. Your ticket history, account balance and active bets will be waiting for you in both Apps, so you will be ready to purchase in either App.
Where will my money go?
Any account balances and open bets will automatically transfer across and Appear in the UBET App when you log on.
When will the Tatts.com App be switched off?
The Tatts.com App will be switched off on the 15th of June, 2016. The UBET App will be the place to bet on sports and racing.
What if I forget to download the App before the date?
Don’t worry, anytime you open the UBET App all your account info will be waiting for you and there’ll be a reminder in the Tatts App also.
We can’t wait for you to start using the awesome UBET App.
It’s all part of our commitment to offering the best sport and racing experience possible. Tatts has evolved into UBET, the place to be for moments that thrill.
How can I purchase my Lotto?
If you are a Lotto player, the existing Tatts.com App will undergo some exciting changes from 15th June, 2016 but you will still be able to purchase Lotto from the new App, and your account details will still be there.
What about the Tatts.com Website?
The Tatts.com website won’t be moving yet, you will be able to place your sport and racings bets on the website. You won’t have access to the exclusive offers or specials that you would with the UBET App.
What are the benefits of using the UBET App?
The UBET App has all of the features of the Tatts App plus more!
If you haven’t already tried the UBET App you’ve been missing out on some great benefits, including:
- Money Back offers on sport and racing
- Inflated fixed odds specials
- The opportunity to join UBET+ Rewards and earn points with every bet for real money
- Special event prizes, promotions and giveaways
- Increased speed
- Easy navigation and increased functionality
- Five-minute race reminders so you never miss your race
- Increased multi leg options in your bet slip, with the ability to banker multiple options from your other selections
- Listen to RadioTAB Live
- Fast and secure access through our 4-number PIN login or fingerprint login
- Jackpot and guaranteed pools information
- Multi leg Approximates displayed in final leg
- Each leg result displayed in multi bets